Customer Services
PRODUCT CARE
When you get caught in the rain, a little mist won’t hurt. Just shake off, dry naturally and keep it moving. Fun fact, natural fur does best in colder temperatures and stored in a dry space, away from sunlight.
When you get caught in the rain, a little mist won’t hurt. Just shake off, dry naturally and keep it moving. Fun fact, natural fur does best in colder temperatures and stored in a dry space, away from sunlight.
If you find your recycled furry friend in need of a clean, be sure to use a furrier who will follow the care label instructions, effortlessly.
Leather is easy. Just use a moist cloth and wipe away any residue. If you’re feeling the extra razzle dazzle, you can add coconut oil to your dampened cloth to provide your leather, NOT SUEDE, with added moisture.
It is highly suggested that all garments from, Klassic Kloth, go to the cleaners. They’re the professionals and can help tackle any imperfections your garments may have endured.
SHIPPING
Domestic standard shipping is free
International, Canada, Russia, UK, France rates will apply at check out
When can I expect my order?
Items are MADE-TO-ORDER. It takes 4-5 weeks to construct and products will be dispatched as soon as they arrive to our DC. Please see the shipping window PRIOR to ordering. SEASON 1 Drops will ship December 1st.
Items are MADE-TO-ORDER. It takes 4-5 weeks to construct and products will be dispatched as soon as they arrive to our DC. Please see the shipping window PRIOR to ordering. SEASON 1 Drops will ship December 1st.
We ship to the address provided by the customer. If you notice a mistake, you will need to contact us immediately, within 24 hours, for a correction. After the 24 hour period, your item will ship to the address listed on the original order.
We will NOT be responsible for lost or missing orders due to incorrect shipping addresses. Nor do we take responsibility for any items lost with the currier
RETURNS
SALVAGED FUR AND RECYCLED LEATHER ITEMS ARE NOT ELIGIBLE FOR RETURNS. NO EXCEPTIONS.
Remember, these items are made-to-order and due to the intimate nature and materials used, our salvaged furs are considered FINAL SALE and may not be returned.
SALVAGED FUR AND RECYCLED LEATHER ITEMS ARE NOT ELIGIBLE FOR RETURNS. NO EXCEPTIONS.
Remember, these items are made-to-order and due to the intimate nature and materials used, our salvaged furs are considered FINAL SALE and may not be returned.
FAUX-FUR/VEGAN LEATHER FULL PRICE ITEMS ARE ELEGIABLE FOR RETURNS, within 7 days of receiving the item. Please note that the product must be returned unused, unworn and in the original packaging. Which includes hangtag, card, garment bag, dustbag & box. Original and return shipping cost will NOT be reimbursed. ** CUSTOMER IS RESPONSIBLE FOR RETURN SHIPMENT COST**
Q&A
Will items restock?
Our products are produced in limited quantities, which allows us to maintain our ethical standards and sustainable contribution to the fashion industry. Gotta get it while it’s hot!! If a style receives a very high response, we will consider a recut.
Will items restock?
Our products are produced in limited quantities, which allows us to maintain our ethical standards and sustainable contribution to the fashion industry. Gotta get it while it’s hot!! If a style receives a very high response, we will consider a recut.
What size should I order?
Please refer to the size guide on the product page of the item you are interested in. Always better to size up. If your size is not available, please message us directly, as we can accommodate extended sizes for an additional cost (depending on the grading).
Please refer to the size guide on the product page of the item you are interested in. Always better to size up. If your size is not available, please message us directly, as we can accommodate extended sizes for an additional cost (depending on the grading).
Can I exchange or return my order if it doesn’t fit?
At this time we are unable to accommodate exchanges. Please email; info@klassickloth.co for RA instructions.
I want to collab with Klassic Kloth, how do I do that?
Send a IG DM @klassicKloth
PAYMENTS
Klarna, Paypal and all major credit/debit cards are accepted. If there are any issues with your payments, please email us immediately so we may assess the issue.
Klarna, Paypal and all major credit/debit cards are accepted. If there are any issues with your payments, please email us immediately so we may assess the issue.
KLARNA
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
QUESTIONS COMMENTS CONCERNS
Questions about the Terms of Service should be sent to us at info@KlassicKloth.co
Questions about the Terms of Service should be sent to us at info@KlassicKloth.co
TERMS OF SERVICE
This is the mumbo-jumbo people skip over because the verbiage is too complex. We are here to make it simple.
This is the mumbo-jumbo people skip over because the verbiage is too complex. We are here to make it simple.
With that said, please read the below carefully before accessing or using our website.
- Klassic Kloth LLC, is a company operated and registered in the good ole’ USA.
- Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows Klassic Kloth LLC to sell our products and services to you.
- We reserve the right to refuse service to anyone for any reason at any time.
- The dark web is a scary place. Identities get stolen all the time. We do our best, with the guidance of Shopify, to assure your Credit card information is always encrypted during transfer over networks. However, shit happens. You will need to contact your card provider, as we are not responsible for stolen identities.