Privacy policy
At KARRICA USA LLC, we respect your privacy and are committed to protecting the personal information you share with us when visiting our website, creating an account, communicating with us, or making a purchase.
KARRICA USA LLC is operated and registered in the United States. Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to offer our products and services to you.
By accessing or using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
When you visit our website, place an order, contact us, or otherwise interact with KARRICA, we may collect certain personal information, including:
- Full name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order and purchase information
- Payment and transaction information
- Account information, where applicable
- Communications you send to us
- Information submitted when requesting a return, cancellation, or customer service assistance
- Device, browser, and general website usage information
Certain technical information may also be collected automatically when you browse our website, including your IP address, browser type, device type, operating system, pages viewed, and interactions with our website.
How We Use Your Information
We may use your personal information to:
- Process and fulfill your orders
- Arrange shipping and delivery
- Process payments
- Confirm purchases and transactions
- Communicate order updates
- Respond to customer service inquiries
- Handle returns and store credit requests
- Process eligible order cancellations
- Prevent fraudulent or unauthorized transactions
- Improve our website, products, and customer experience
- Maintain internal business and transaction records
- Comply with applicable legal and regulatory requirements
- Send marketing or promotional communications where permitted
We only use your information where necessary to operate our business, provide requested services, or meet applicable legal obligations.
Shopify
Our store is hosted by Shopify Inc.
Shopify provides the online e-commerce platform used to sell our products and services. As part of operating the website and processing transactions, certain customer information may be processed through Shopify's systems.
Your information may be stored through Shopify's data storage, databases, and general Shopify applications. Shopify maintains its own security practices and privacy procedures for information processed through its platform.
Payment Information
KARRICA accepts payment methods including:
- Klarna
- PayPal
- Major credit cards
- Major debit cards
Payment information may be processed directly by Shopify or the applicable third-party payment provider.
Credit card and payment information transmitted during checkout is protected using security measures provided by Shopify and the relevant payment processor.
KARRICA does not control the independent privacy and security practices of third-party payment providers.
If you believe your payment information has been lost, stolen, or used without authorization, please contact your bank, card provider, or payment provider immediately.
Klarna
Customers who select Klarna as a payment method may be required to provide personal information directly to Klarna.
Klarna processes personal information according to its own privacy policies, terms, and applicable data protection laws.
The use of Klarna's services is subject to Klarna's separate terms and privacy practices.
How We Share Information
We may share personal information with third parties when necessary to operate our business and provide our services.
This may include:
- Shopify
- Payment processors
- Klarna
- PayPal
- Shipping and delivery providers
- Customer service providers
- Website and technology service providers
- Fraud prevention providers
- Professional advisers where required
- Government or regulatory authorities where legally required
We do not share personal information with third parties unless it is necessary for business operations, transaction processing, legal compliance, or services requested by the customer.
Shipping Information
To fulfill your order, we may provide your name, shipping address, telephone number, email address, and other necessary delivery information to shipping carriers and logistics providers.
Customers are responsible for providing accurate shipping information at checkout.
Information provided to shipping companies may also be subject to the carrier's own privacy practices.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, remember customer preferences, analyze website activity, and support the shopping experience.
Cookies may be used to:
- Keep products in your shopping cart
- Remember website preferences
- Maintain website functionality
- Analyze visitor activity
- Understand how customers interact with our website
- Improve website performance
- Support advertising or marketing activities where applicable
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
Marketing Communications
If you subscribe to our mailing list or otherwise consent to receive marketing communications, we may send information regarding:
- New product launches
- Collections
- Promotions
- Events
- Special offers
- Brand announcements
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication.
Transactional emails relating to orders, payments, shipping, returns, or customer service may still be sent when necessary.
Data Security
We take reasonable measures to protect personal information against:
- Unauthorized access
- Disclosure
- Misuse
- Loss
- Alteration
- Destruction
Payment information is transmitted using security measures provided by Shopify and applicable payment processors.
However, no online system, electronic transmission, or method of data storage can be guaranteed to be completely secure.
Customers are encouraged to protect their account information, passwords, payment details, and personal devices.
Data Retention
We may retain personal information for as long as reasonably necessary to:
- Complete transactions
- Maintain business records
- Provide customer service
- Resolve disputes
- Prevent fraud
- Enforce our policies
- Meet accounting, tax, or legal obligations
When personal information is no longer required for legitimate business or legal purposes, it may be deleted, anonymized, or securely retained as required by applicable law.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information regarding how your data is used
- Withdraw certain marketing consent
- Object to certain processing activities where applicable
Some requests may be subject to legal, security, fraud-prevention, accounting, or transaction-record requirements.
To submit a privacy-related request, contact:
International Customers
KARRICA serves customers in multiple locations.
When you purchase from our website outside the United States, your personal information may be transferred to or processed in countries other than your country of residence.
Different countries may have different data protection laws.
By using our website and purchasing from KARRICA, you understand that information necessary to process your transaction may be transferred between Shopify, payment providers, shipping providers, and other service providers involved in completing your purchase.
Children's Privacy
Our website and products are not specifically directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe a child has provided personal information to us without appropriate authorization, please contact us so the matter can be reviewed.
Third-Party Links
Our website may contain links to websites or services operated by third parties.
Once you leave KARRICA's website, the privacy practices of those third parties will apply.
KARRICA is not responsible for the privacy policies, security, content, or practices of third-party websites or services.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
Fraud Prevention
We may use transaction information, customer information, and other available data to detect, investigate, and prevent suspected fraudulent or unauthorized transactions.
Orders may be reviewed, delayed, or declined where fraud or unauthorized activity is reasonably suspected.
Legal Disclosure
We may disclose personal information when reasonably necessary to:
- Comply with applicable laws
- Respond to lawful requests or legal processes
- Protect the rights of KARRICA USA LLC
- Prevent fraud or illegal activity
- Protect customers or third parties
- Enforce our Terms of Service
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy from time to time.
Changes may be made to reflect:
- Updates to our business practices
- Changes to our website
- New services or technologies
- Changes to payment or shipping providers
- Legal or regulatory requirements
Any revised Privacy Policy will become effective when published on our website unless otherwise stated.
Contact Us
For privacy questions, order questions, comments, or concerns, please contact:
KARRICA USA LLC
Email: info@karrica.co
For public relations, business inquiries, partnerships, licensing, editorials, or appearances:
For wholesale and custom order inquiries:
